How Online Coin Shoppers Behave

Posted By Stephenpower on December 10, 2011 | 0 comments

What are your customer’s thinking? Isn’t that the age old question?

The web provides a way to figure what your users are

  • Thinking
  • Want to do
  • What they do

All through simple clicks. It may not be 100% accurate for 1 person, but when you analyze 100, 1000 or 10,000 users, it’s the best tool you could ask for.

Great Coins understans this and provides you the tools to:

  • Understand your customer’s online behavior
  • How they interact with your shop
  • What you need to do to improve

Rick was kind enough to volunteer the summary stats from his Great Coins Shop

First the Good News:

People love looking at his coins only 1.77% left the website while viewing his coins.
Five people scrolled through 20 pages of his coins, that means they love browsing or I need to put filters in..
Popular Search Terms:

  • 1877 :)
  • 1909 :)
  • PCGS

20% of his customer used search.

7 People joined his site during the time frame selected December 5th to December 8th

Now the bad news:

Here are the top pages that people left on….

  • Home Page 30%
  • About Us 20%
  • Blog 9%

Here are the top coins when people viewed them, a high percentage left Rick’s site…
1866 Xf-40
2011 5 Coin Pcgs First Strike 25Th Ann. Silver Eagle Set All 69S

Get fixing those Rick.. and thank you for the data

If you are interested in having this information for your shop, sign up

I promised you’d understand your customer’s online behavior… here’s the visual graphic

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